Support Contracts

Businesses need IT support, help and guidance and our offering allows your staff to focus on your own business without the worries of equipment failing...

The Options:

Here at the Imagitec Group we take the issues away by offering businesses and home based businesses Fixed or Tailored IT contracts provided by an award winning company with professional, friendly and knowledgeable technicians to give you that peace of mind.

If you choose the offerings of the Imagitec Group you can be assured of great service, great rates and a service which is like having your own dedicated IT department.  

PAYG PLAN

£0Per Month
£0Per Month
  • Remote Access Session - £45
  • Onsite Engineer Callout - £70
  • Website Developer - £75
  • Programmer - £115
  • * Prices are Per Hour

REMOTE ASSISTANCE

£10Per Month
£10Per Month
  • 6 Hours Remote Assistance
  • 6 Hours Telephone Support
  • Office 365 Administration
  • Onsite Callout - £65*
  • * Onsite Callout Is Per Hour

VIRTUAL TECHNICIAN

£25Per Month
£25Per Month
  • Unlimited Remote Assistance
  • Unlimited Telephone Support
  • 6 Onsite Callouts Per Year
  • Additional Callouts Only £50*
  • * Minimum 5 Users
  • * Rate is Per User Per Month

VIRTUAL IT DEPARTMENT

Call Us
Call Us
  • 24/7 Pro Monitoring
  • Onsite Technical Support
  • Dedicated Helpdesk
  • Virtual IT Engineer
  • Fully Tailored Solution

 

Why would you take out a contract?

No matter if you are small business with a basic IT infrastructure of you are a larger business with a dedicated IT Support team, Imagitec can indeed help you in your hours of need through a combination of specialist tools and applications or our vast array of support services.  These days anything IT based can fail from the likes of hardware failure, software failures or even simply due to a human error but rest assured we will be here to get you up and running as quickly as possible. 

IT support contracts can include:

·         Dedicated IT Staff & an IT Manager

·         Telephone Support

·         Remote Access Support

·         On-site Support (Scheduled)

·         Free Annual Service on each device under contract

·         Fixed or Tailored Contracts for total peace of mind

·         Ad Hoc Work Undertaken

·         Managed Back-Up Solutions 

Call us now or complete the contacts page for further information.